Anticlimax
I received my new refurbished iMac on Thursday. As you can see, I unboxed it and fired it up.
What happened after the fancy Welcome clip?
Nothing.
There are a few things to fill in to set up OS X.
At Select a Wireless Service, the computer froze.
So, I restarted and tried again, this time choosing no network. The computer froze.
I unplugged the wires, plugged them back in (just the power cable and keyboard), tried again. Same result.
Time for Google. I found two similar cases - one which seemed to resolve itself, another one (also a refurbished set) which is unresolved.
Since it was late, I didn't try reinstalling the OS.
I called AppleCare the next day, and the support guy asked me to do everything that I've already tried. He also asked me to do what I was intending to do anyway - reinstall the OS.
Still hung at selecting a network (whether I choose no network or my home wireless network).
After all that trouble, support guy 2 (I had to call back after the reinstallation and got a different guy) concluded that my iMac was DOA - Dead On Arrival.
Not a good advertisement for Apple, eh?
